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WAAY 31 I-TEAM: State Department of Public Health explains coronavirus dashboard issues

The state said the server issues are out if its control.

Posted: Aug 14, 2020 9:48 PM
Updated: Aug 14, 2020 10:09 PM

The WAAY 31 I-TEAM on Friday pressed the state to learn more about the issues causing constant delays with the coronavirus dashboard.

Friday, the state announced a server issue delayed the numbers from being reported for four hours.

Dr. Karen Landers with the Alabama Department of Public Health said people should be confident in the numbers reported by the dashboard. She said the server issues that have lasted five months are out of their control..

"The issue is not with the data. The issue is with technical problems that naturally occur in an electronic system," she said.

Landers explained the state dashboard delay in reporting numbers does not impact the integrity of the coronavirus case count.

Friday’s problems were the third in less than a week. When the WAAY 31 I-TEAM asked Landers about issues earlier this week, she told us they were fixed. She also pointed a finger at an outside vendor and labs that didn’t properly report tests.

"Some laboratories were not familiar with the reportable disease requirements in Alabama because they had never done it before," she said.

WAAY 31 asked Gov. Kay Ivey's office about the dashboard delays and if the state would provide any money for a fix. Her office’s only answer was: "I am going to defer you to the Alabama Department of Public Health for questions on their dashboard and related items."

Landers said as long as technical issues persist, data won't be updated on the dashboard until each issue is addressed.

"There are from time to time software-related problems that will delay our presenting the data. I want to remind people the Alabama Department of Public Health, when we determine there could be a delay or potential issue, we will not present data. Rather, we will wait until the technical issue has been resolved to present," she said.

Landers also answered another question a lot of you are asking about the numbers. She said the dashboard identifies and pulls out any duplicate tests for a person, so each person is just counted only once.

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Alabama Coronavirus Cases

Confirmed Cases: 153016

Reported Deaths: 2633
CountyConfirmedDeaths
Jefferson22563372
Mobile14335314
Tuscaloosa10023133
Montgomery9759196
Madison904893
Shelby709960
Lee644966
Baldwin640569
Marshall428248
Calhoun412759
Etowah405749
Morgan396833
Houston364632
DeKalb319628
Elmore310752
St. Clair282142
Limestone270828
Walker268892
Talladega258435
Cullman227623
Lauderdale208740
Autauga201029
Jackson200915
Franklin199731
Colbert192228
Russell19053
Dallas185627
Blount184824
Chilton181731
Escambia171328
Coffee16669
Covington166029
Dale163451
Pike130512
Chambers130143
Tallapoosa128686
Clarke127117
Marion104729
Butler99840
Barbour9889
Marengo97221
Winston90413
Geneva8417
Pickens80517
Lawrence80031
Randolph79814
Bibb79114
Hale74529
Cherokee72214
Clay71912
Lowndes70127
Henry6376
Bullock63517
Monroe6319
Washington62212
Crenshaw59330
Perry5806
Wilcox55912
Conecuh55713
Fayette55312
Cleburne5287
Macon52820
Sumter46721
Lamar4565
Choctaw38712
Greene33916
Coosa1973
Out of AL00
Unassigned00

Tennessee Coronavirus Cases

Confirmed Cases: 233569

Reported Deaths: 2952
CountyConfirmedDeaths
Shelby34523553
Davidson29914326
Knox1193687
Hamilton11197103
Rutherford11090106
Williamson665649
Sumner5664107
Wilson443153
Putnam415653
Montgomery387251
Out of TN377535
Unassigned37264
Madison363079
Bradley343421
Sullivan324845
Sevier317321
Blount313932
Washington313244
Maury308135
Robertson249839
Hamblen233843
Tipton220622
Gibson205938
Dyer203726
Hardeman179532
Coffee177420
Trousdale17437
Obion164918
Bedford159620
Dickson157318
Fayette157022
Anderson156713
Greene156551
Wayne15657
Loudon155010
McMinn152232
Cumberland150124
Lawrence147918
Jefferson146619
Weakley144425
Carter142832
Monroe137027
Henderson136125
Warren135110
Hardin132219
Lauderdale131918
Macon126324
Franklin122816
Roane12017
Haywood119526
Overton113311
Johnson11067
Hawkins110524
White110214
Carroll109424
McNairy109126
Marshall10568
Rhea104916
Cheatham97311
Lake9703
Smith94713
Cocke92612
Bledsoe9244
Giles90134
Campbell8857
Fentress8618
Lincoln8142
Crockett78321
Henry74610
Hickman74413
Chester71314
Marion7089
DeKalb67716
Decatur62811
Grainger5394
Grundy5248
Claiborne5046
Union4992
Polk47413
Jackson4225
Humphreys4154
Morgan4116
Houston39215
Benton3919
Cannon3872
Clay37112
Unicoi3672
Lewis3522
Scott3324
Sequatchie3294
Stewart3117
Meigs2965
Pickett2495
Moore2452
Perry2081
Van Buren1911
Hancock1123

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