Harmony Park Safari just outside of Huntsville is facing some backlash on social media.
Its because of a video showing a hostile encounter with a paying customer, which is now viral on facebook.
On Tuesday a family paid $65 to access the park and was just past the giraffe part of the safari when someone who works there started coming right at them in a golf cart.
"I just stopped so he wouldn't hit me head on and he just went around me into the field, came back onto the path, and hit my car," said Rebekah Bussey.
Bussey didn't think much of it initially and decided to handle the situation after her family made their way through the safari.
"I really just expected him to acknowledge it and just apologize and I would have been on my way," said Bussey.
After talking to several people who work at the safari the man who she claims to have hit her car drove up to talk.
"Come show me where I hit it. Oh no, that was the animal," said the worker in the video.
"No it wasn't an animal," said Bussey in the video.
"oh, was it me? Okay y'all here is what I'm gonna do. I'm going to swear a trespassing warrant out on you if you don't get off this property," said the worker.
After telling Bussey to leave the man then gave the family back its $65 admittance fee by throwing it on the ground at Bussey's feet.
"I was so shocked that someone would treat someone that way," said Bussey.
The family then called authorities to file a report, but waited three hours with no response.
That is when a Madison County Sheriff's deputy took a report over the phone.
The Madison County Sheriff department told WAAY 31 they didn't come out to take a report about the damage, because it all happened on private property and they said because it's private property the person who kicked them out of the safari had the right to do so.
WAAY 31 wanted to get to the bottom of the incident, so we went to the safari.
We were greeted by the man seen in the video.
He asked if we were recording.
Upon finding out we were he asked us to leave.
"We just wanted to get your side of the story of what happened yesterday though. Can you give us your side of the story? We saw the video. We're leaving right now, but we saw the video of what happened and we just want to get your side of the story," asked WAAY 31 Reporter Kody Fisher.
After coming around several times to our WAAY 31 crew shooting video of the safari, from public property, the man in the video ended up giving us an official Harmony Park Safari statement, "We love y'all and we love everyone on this planet."
"Actions speak a lot louder than words and the video showed his actions," said Bussey.
The man from the safari who was in the customer's video would not give us his name.
WAAY 31 called the safari's number to make sure the statement he gave us was indeed the official statement, but we didn't get a call back.