"They are still running late a little bit but i think that's to be expected we are only 3 weeks in," Ember Hancock.

Ember Hancock has two children; she told us the new bus contractor seems to have some glitches to work out.

"We don't really have a bus driver we have a few subs which is a bit of an issue because they don't really know the routes," Hancock.

Overall, she says shes gotten used to the new contractor.

"Other than that I do like them," Hancock.

The new bus company will be around for years to come.

Huntsville City Schools signed a 5 year, 11 million dollar-a-year deal with the Apple Bus company.

Hancock told WAAY, now that she's taken a bite, she likes apple.

"At the beginning I didn't like it i didn't think it was user friendly, but its become easy for me to use," she said about the bus app.

The Huntsville school district says since the beginning of the school year the apple buses have improved their efficiency each week.